Welcome to Rehan Computers

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FAQ

FAQ

Our website is completely safe and secure when it comes to the protection of customer data and personal information. Additionally, it is https-enabled, providing an added layer of security and making it safe to conduct online transactions without any risk of online threats.

All of the products sold on our website are brand new and never used. We do not sell used products or any kind of duplicates. We only sell products from companies with whom we have an official partnership. Our website is recognized as an official partner by many companies such as MSI, Gigabyte, AMD, Nvidia, LG, ASUS, and many more.

We have a transparent pricing policy and do not have any hidden charges. The total amount will be clearly displayed at the time of confirming your order. A separate shipping fee may apply, and this will also be clearly stated when placing your order.

We offer various payment options such as credit/debit cards, net banking, and EMI options for credit/debit cards. Additionally, we provide financial assistance through HDB financial services and the option of cardless EMI through Bajaj Finserv.

If the product is in stock, we will ship it within 72 working hours. However, during promotional periods or holidays, shipping may be delayed.

We update every status of your order is your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also.

We accept return request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return. For order received after 18/07/2020 only replacement is applicable, no refunds will be provided.
If the seal of the product is opened and the product is not faulty then return will not be applicable.
Refunds will not be considered for orders received after 18/07/2020, consumers can only modify their orders only once. Orders once placed cannot be refunded .

If the payment was made through our payment gateway then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account. For more details please refer to our refund policy.

Yes, we provide proper GST invoice against all the products which we sell, we do not sell product without GST invoice. If you need your company’s GST No. on the invoice then kindly mention the same in the comment box which you can find while ordering, also you will need to provide the 3 pages of GST certificate of your company for GST invoice.

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